Main Function:

FAQ

Q1: Are you a factory or manufacturer？

We are the 11 Years Alibaba Verified Custom Manufacturer.

Q2: What is your Smart Watch quality? Is there any test before delivery? 

Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard., all products tested one by one before shipment. 

Q3: What's your MOQ?  Can you put my brand name(logo) on Smart Watch ? 

1 piece also can order, we haven’t a strict limit; 1) :Yes, of course. OEM service is the most important part of our trade purpose. 2) : If you have ready design for your logo, please send it to us and confirm the position of the logo; 3) : If you don’t have the logo design yet, we could design for you, it’s a free service if you order from us. 

Q4: Does the price including duty?  

Usually, the price we quote is EXW + Shipping cost which means that it didn’t include any import duties, taxes. If you want to know FOB or CIF price, please contact our experienced salesman directly.

Q5: What is your method of delivery？

We cooperate with international expresses, such as DHL, UPS, FedEx, TNT, and EMS to enable our customers to get their goods as soon as.

Q6: What are your payment terms？

We can accept many payment methods, such as T/T, L/C, Western Union, Money Gram, PayPal, Online Bank Payment, VISA, Escrow, etc.

Q7: How about your delivery time？ (1) Samples can be shipped within 1 days (2) 100 pieces, we can ship it in 1-2 days. (3) 500 to 1000 pieces, we can ship it in 2-3 days. (4) More than 3000 pieces, we can ship it in 5-7 days.

Q8: Is there any discount？

Yes, we can give you some discount according to your order quantity. If you are interested in it, you can contact our salesman. We will give you the lowest discount.

Q9: Is there a technical specification？

Yes, every product has specifications, and you can easy to use our watch by the reading specifications.

If you have any questions, welcome to ask our salesman. Providing quality after-service for customers is our duty and honor.

Q10: What's your warranty policy？

One year warranty for our products. We will change it for free when our products have any quality problems.